Silent generation, 81 and up
How a rep✨ makes this simple
One message from you. Your rep does the waiting, the chasing and the paperwork.
Moving a hearing appointment should take two minutes. It takes an afternoon. You ring, you hold, somebody promises a callback, then the callback arrives four hours later when you have already sorted it yourself.
Tell your rep instead. It emails the clinic, chases when nobody replies and comes back to you with a new time. One message from you. One message back.
What you actually do
- Say what needs doing, in your own words. “The hearing centre never rang back.”
- Your rep✨ gets on with it. The email, the chasing, the follow up.
- You get one message when it is done. If it needs your say-so it asks.
The letters and the forms
The brown envelope that needs answering. The form that wants a reference number from another form. Forward it to your rep and it will read it, draft the reply and tell you plainly what it needs from you.
What your rep✨ will not do
It never pretends to be you. It acts for you and it says so. You decide what it may do on its own and what it must ask about first. If you would rather it checked with you every single time then that is what it does.
How to start
Your rep✨ works by email today. You give it a name, you send it one message and it takes things from there. WhatsApp is coming.
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